Legal Last updated: 31 July 2026

Privacy Policy

Ellwood Nutrition Ltd is committed to protecting your personal data and respecting your privacy in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

The data controller is Ellwood Nutrition Ltd, registered in England and Wales.

For all data protection enquiries, contact us at the email address above, marking your message "Data Protection".

2. What Personal Data We Collect

We may collect the following categories of personal data:

  • Identity data: full name
  • Contact data: telephone number, email address, postal address
  • Order data: product ordered, price, SKU, order confirmation details
  • Technical data: IP address, browser type and version, time zone, browser plug-in types, operating system and platform, and other technology on the devices you use to access this website
  • Usage data: information about how you use our website, products and services
  • Marketing and communications data: your preferences in receiving marketing from us and your communication preferences
  • Cookie data: as described in our Cookie Policy

We do not collect any special categories of personal data (such as health data, racial or ethnic origin, or biometric data).

3. How We Collect Your Data

We collect data through:

  • Order forms completed on this website
  • Contact forms and email correspondence
  • Telephone calls (to confirm orders)
  • Automated technologies such as cookies, server logs and similar technologies (see our Cookie Policy)
  • Third-party analytics services (only where you have consented via our cookie banner)

4. How We Use Your Personal Data

We use your personal data on the following legal bases:

  • Contract performance: to process and fulfil your order, confirm delivery, process returns and refunds
  • Legal obligation: to comply with UK law including consumer protection legislation, tax obligations and record-keeping requirements
  • Legitimate interests: to operate and improve our website, detect fraud, maintain the security of our systems, and respond to enquiries
  • Consent: for optional analytics and advertising cookies, where you have provided explicit consent via our cookie banner. You may withdraw consent at any time.

We will never sell your personal data to third parties. We will never use your data for purposes incompatible with those stated above without your explicit consent.

5. Data Sharing and Processors

We may share your personal data with:

  • Delivery and logistics partners - solely for the purpose of fulfilling your order
  • Payment processing providers - where applicable, to process payment on delivery
  • IT and hosting providers - who maintain our website and infrastructure under contractual data processing agreements
  • Analytics providers - only where you have provided cookie consent (e.g. Google Analytics)
  • Professional advisers - including lawyers, accountants and insurers where necessary
  • Regulatory bodies and law enforcement - where required by law

All third-party processors are required to process your data securely and only for the purposes we specify, under Data Processing Agreements compliant with UK GDPR Article 28.

6. International Transfers

Where we transfer personal data outside the UK, we ensure adequate safeguards are in place, including reliance on the UK adequacy regulations or Standard Contractual Clauses approved by the ICO. We will not transfer your data to a country without adequate protections.

7. Data Retention

We retain personal data only for as long as necessary for the purposes described above:

  • Order data: 7 years from the date of the transaction (legal/tax obligation)
  • Contact and enquiry data: 2 years from last contact, unless an ongoing relationship exists
  • Analytics data: as configured in the applicable analytics platform (typically 26 months); deleted upon consent withdrawal where technically possible
  • Cookie data: as described in our Cookie Policy

8. Your Rights Under UK GDPR

Under UK GDPR and the Data Protection Act 2018, you have the following rights:

  • Right of access - to request a copy of your personal data (Subject Access Request)
  • Right to rectification - to have inaccurate data corrected
  • Right to erasure - to request deletion of your data, subject to legal retention obligations
  • Right to restriction of processing - to request that we limit how we use your data
  • Right to data portability - to receive your data in a structured, machine-readable format
  • Right to object - to object to processing based on legitimate interests
  • Right to withdraw consent - to withdraw consent at any time where consent is the legal basis (this does not affect the lawfulness of prior processing)
  • Rights in relation to automated decision-making - we do not use solely automated decision-making with legal or significant effects on individuals

To exercise any of these rights, contact us at info@flushcrpurificat.world. We will respond within one calendar month.

9. Right to Lodge a Complaint

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:

  • Website: ico.org.uk
  • Phone: 0303 123 1113
  • Post: ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

We would, however, appreciate the opportunity to address your concerns directly before you approach the ICO - please contact us first.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. These include TLS encryption for data in transit, access controls, and regular security reviews.

11. Cookies

For full information about the cookies we use, please refer to our Cookie Policy.

12. Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. We will notify you of significant changes via a prominent notice on our website where required.

14. Contact

For any questions about this Privacy Policy or how we handle your data: